“What gets measured, gets managed.”
– Peter Drucker

The continued certification of Integrated Management System (IMS) was granted to D.M. Consunji, Inc. (DMCI) following the successful completion of its 4th Surveillance Audit for ISO 9001:2015 and ISO 14001:2015 Standards, and 2nd Surveillance Audit for ISO 45001:2018 Standard.

This achievement further demonstrates the commitment of DMCI to its Customers, Partners, Legal and Regulatory Bodies, Community and other relevant Interested Parties in regard to delivery of requirements for Quality, Environment and Health and Safety.

Certification International Philippines (CIP), represented by Mr. Leonardo Del Carmen as team lead, Mr. Edgardo Balangue and Mr. Marlon P. Campued, evaluated the compliance and effectiveness of DMCI’s IMS against specified requirements in the ISO standards.

The three-day onsite audit commenced on August 9, 2023 with the Opening Meeting that was attended by the DMCI Management Team, Auditees and CIP Auditors. After a brief introduction of the Audit Team, a short prayer led by Ms. Czarina Cuevas immediately followed.

Thereafter, Mr. Dwight David A. Ta-ala, DMCI Infrastructure Director, delivered the Welcome Remarks where he
encouraged the Auditees to maximize the opportunity for DMCI’s processes to be checked and evaluated. He likewise
urged the Auditees to be open in the course of the audit process and to be receptive to the improvement areas that
will be shared by the Auditors.

The audit proper followed afterwards.

• For Day 1, Top Management and Main Office Processes were audited.
• For Day 2, two (2) projects under Utilities & Plants, and Concrete Products Business Unit were audited.
• For Day 3, one (1) project under Building and Corporate Processes under Total Quality Management were audited.

After days of site inspection, interviews, and document and record checking, the audit proper came to an end in the afternoon of August 11, 2023.

During the Closing Meeting, CIP highlighted the following strong points:

• Implementation of processes is excellent. Although there were Opportunities for Improvement (OFI), the evidence of implementation (records and documents) showed a high degree of consistency in implementation.
• The process for the Context of Organization, and Actions to address risks and opportunities is very thorough, exhaustive
  and comprehensive and has been conducted in alignment with the business and strategic operations.
• Project management and implementation are governed by well-established operational controls for quality assurance,
  environment and safety.
• Process owners are very knowledgeable of the process requirements and are very well committed to improve the IMS.
• Top management demonstrated very strong leadership and commitment to the implementation and maintenance of IMS.

No nonconformity was issued by the CIP Auditors.

The Closing Remarks was delivered by Ms. Rebecca E. Civil, DMCI Joint Ventures and Business Strategy and Development Director, where she reiterated the need for DMCI to remain relevant amidst the transitions in the local and global business environments. She concurred with the improvement areas that were reported by CIP and considered these as opportunities to become better as an engineering-based company.

She enjoined everyone to resolutely pursue the changes and improvements as DMCI have to be dynamic as an organization; and to continuously challenge itself as the business environment, the construction business landscape, projects, clients are very dynamic and diversified. Thus, the need for DMCI to endlessly adapt.

She also shared key points encapsulated in the acronym, “I-S-O”:

• I-nvest. All of us are investing our time and talents in this endeavor and in our organization, and we invest in ourselves to make everyone more experienced and well-rounded individuals; therefore, let us use the learnings from ISO experiences and audits and let them guide us and the organization; let us not put it to waste.
• S-teer, as in driving. We all play our part in steering the organization to the level of quality, environment and health and safety standards that we need as a construction company. We all have our individual roles to play in steering the organization in this direction.
• O-penness. What is an open person? It is defined as someone who is honest and who does not try to hide anything nor deceive anyone. Openness, on the other hand, is being receptive to new ideas; to being objective and willing to listen to another person’s point of view and most importantly, willing to admit what he/she does not know. We do not have a monopoly of ideas; no one has monopoly of ideas. This is the attitude and approach that we had when we first made our corporate commitment to being an ISO-certified company. So, individually, let us have the same attitude and seek excellence, honesty and openness in the way we do things. It should transcend not only in the organization but also in our own individual abilities.

She concluded by expressing her gratitude to CIP for continued partnership towards DMCI’s overall improvement, excellence and competitiveness; and by recognizing the Auditees for their efforts and for representing DMCI in the best possible way during the audit.